In the 7400 cabinet you will probably see different cards like 16DLI which runs digital phones like the 5021.You probably also see a card like 8 SLI which runs analog devices like the VTEC ,fax machines etc. You can plug the VTEC into an analog port right at the 7400 to test it.
That makes so much sense! Can't believe I didn't put that together. Thank you so much! That will help me with another issue I ran into recently.
Back to this issue. With my new information I thought it'd be easier just to ask a nearby employee if I could borrow their phone which I know works (and is an analog phone) -- I plug it in and still get no dial tone. I can call the building from my cell and dial the extension and the line will ring and I see my number on the caller ID but when I pick up the phone (hit Talk) it is silent and my cell phone continues to ring as if no one picked up.
I have also tried a different phone cable just to make sure that wasn't the issue.
Thanks!
-Dennis
(Still cannot thank you enough for that bit of info)
