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Joined: Mar 2012
Posts: 64
Member
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OP
Member
Joined: Mar 2012
Posts: 64 |
We are attempting to change the auto attendant message on a Vertical Summit system. We go to the phone, press TRANS/PGM, dial [0] then [6], select Announcement number [001] then it prompts for Press Rec Type, no matter what button is pressed here it gives a quick busy tone (easiest way to describe the tone) and we can't do anything.
Where in the system (PGM #?) can we see what Announcement numbers have been recorded?
What are we missing as far as the sequence to change the message?
Greg
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