Older IVX system. Had to replace one A12 card and an expansion cabinet. Since that repair, the Caller ID operation has changed. On a 48 key phone, it only displays the Caller ID name. The CID digits are not displayed until the call is answered. I have made sure that the COs are not named. This happens on all the pilots as well as the DID numbers. ESI tech support says this is normal operation, but it was not doing this before the expansion cabinet and card replacement.
I have compared programming from before and after the service, and can find no differences in programming that is related to COs or CID.
This happens on the pilot numbers that are set to ring to the auto attendant as well as the ones that are set to ring a department, and also the DID numbers.
