Yes, Partner RCF call completes to distant end. I placed 6 test calls while on-site yesterday....all calls completed and released OK.

Customer uses RCF feature 6-8 times per day. 90 % work fine.....once or twice a week one line does not release, and when that happens, the only way to clear it is to re-boot.
I programmed the System and re-checked all programming. Again, it works for days, then a line becomes "frozen", and a re-boot clears it. Am a former Lucent/Avaya tech.

I was hoping someone had seen this before.

NJ BELL/Verizon used to offer the call transfer feature, and was included in the Centrex Package, but they have stopped offering both of this services. CenturyLink (former United Telephone, former Sprint Telephone, still offer this feature,
they call it Cell Phone Transfer, (flash, second dial tone, dial 3rd party, announce call, hang-up and calling party and 3rd party are connected....does away with need for Partner RCF.

When Partner RCF works, it's a nice feature.



techroy