David, I was sure I looked at that but remembered it on the left column. I'll have to go back and see. You are referring to 31 Trunk access allowed, right?
My office system, CIX40, has that enabled but 30: Individual trunk access is not enabled and I can use #700? works.
FB 30 is what I was trying to remember. The help says "Privilege to dial individual trunk access code, or use direct line appearances, to access specific lines". This sounds just like your issue to me.
I don't know why it #7001 would work on your CIX 40 in your office, but I would check that box on the CTX28 to see if that helps.
