Hi Cory. My company Telephone Warehouse supports customers in Idaho. Mostly remote support other than large projects when we send a technician up to perform work on site. But there is much that can be done remotely and if needed we typically dispatch a local non-Samsung telecom tech as a subcontractor to act as our hands on site and we provide the expertise and remote support services. If you'd like, we can discuss your sites and the possibility of our support. We have been a Samsung dealer since 1990, served on Samsung's Dealer Council and Dealer Advisory Board, and performed field trials of nearly all Samsung products that have been released over the many years we have worked with Samsung. We are well-versed on Samsung Telecom systems and maintain a comprehensive inventory of spare parts.

Last edited by RickWaldrip; 10/04/16 12:35 PM.