I can enter the database with the default but can't find anywhere to change another extensions voicemail password. I don't know which extension is the supervisor's either. I tried getting in from different people's phones but none of them seem to have the "admin" rights to go anywhere else. The instructions say to log into voicemail and then press "6" to get to the supervisor options but that doesn't work anywhere. I got a copy of pcAnywhere but can't fiture out how to get into the phone with that. I'm also trying to find the Keylink software to remote in with a serial cable and laptop.