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Joined: Jun 2015
Posts: 14
Member
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OP
Member
Joined: Jun 2015
Posts: 14 |
I updated my voice mail card on my Axxess phone system. When I updated the EMVC works great except, I keep getting randomly that "the voice mail box is full", when i review the user has 1 message. When i check i have it setup for 30 messages. We gone over all the settings and it looks ok. I replace a PC based voice mail computer and install ed the EMVC card into my rack. Then i did an restore from my configurations. I did have 64 pals and now have only 32, but i only have about 15 phones and I have auto attendant setup. No one seems to be able to find anything wrong. We found that the Inter-tell Database programming is at version 7.006 but when i look at help I have the CPU at version 7.001, Voice mail processor is at 7.006 as well. Someone suggested to update the CPU. Could since I restored from a back that was configured using 64 pal cause intermittent problems. If you have experienced this situation I look forward to any suggestions. As well I be glad to get any data necessary in helping to resolve this problem?
Scott Johnston
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