I updated my voice mail card on my Axxess phone system. When I updated the EMVC works great except, I keep getting randomly that "the voice mail box is full", when i review the user has 1 message. When i check i have it setup for 30 messages. We gone over all the settings and it looks ok. I replace a PC based voice mail computer and install ed the EMVC card into my rack. Then i did an restore from my configurations.
I did have 64 pals and now have only 32, but i only have about 15 phones and I have auto attendant setup.
No one seems to be able to find anything wrong. We found that the Inter-tell Database programming is at version 7.006 but when i look at help I have the CPU at version 7.001, Voice mail processor is at 7.006 as well. Someone suggested to update the CPU.
Could since I restored from a back that was configured using 64 pal cause intermittent problems.
If you have experienced this situation I look forward to any suggestions.
As well I be glad to get any data necessary in helping to resolve this problem?


Scott Johnston