I got sent on an old Norstar Voicemail. I’m having trouble getting the CCR trees to do what the customer wants. I've got 2 issues.

Under tree 1
Greeting points to Departments using paths 1-8

These go to the 2nd level menus with paths to choose ext transfer point.

I got to here but can only record a greeting. I can’t find where to give the 2nd level paths their 1-8 destinations. Am I missing something.

The other thing where I’m stuck is offsite transfer.

I would like to be able avoid DB loss of bridged lines and use an external transfer to send the call via Comcast instead, but can’t find an external flash option.