WELL.... How about another shot? mebbe tequila this time B-}

BTW If it makes a difference, the version is NVM 4.0.0.4C.

On the external transfer out issue:
I get to the tree, path, xfer, ext. and the display shows
line-pool-number
I can set for either pool or line.
On number
I can use the #2 to start
#5 to put in a # for the link
I can enter the number
I select OK
It goes back to line-pool-phone number showing ext-pool on the top line of the display.
However, at this point I can't see anywhere to save these entries?

On the menuing:

Tree 0 shows invalid?
whoever set it up to begin with used tree 1 only for these guys and apparently tree 2 for a tenant service arrangement. New company wants the tenant removed and only one menu tree so I'm using tree 2 to work on with the intent of making it the active tree after I'm satisfied it will work.

The present menus all say things like Dial 203 for bob, not 1 for bob(pre-programmed to xfr to ext 203)

I go to tree 2
path 1
select menu
it will allow me to record a greeting and an alternate but I see no place to select any path to set for xfer from.

Oh and a funny aside to me was that the previous company had 16 private lines for the 12 stations since some had 2.