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Joined: Dec 2016
Posts: 46
Member
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OP
Member
Joined: Dec 2016
Posts: 46 |
Hello all,
Looking for some help with programming the SL1100, we have a few staff members whom are only here 1-2 days a week. So, we want their phones to transfer to another person when unanswered.
We were able to set that up no problem, but we have found that if the person the phone system is transferring to doesn't answer it isn't going to voicemail but rather going back to our main menu. Was hoping someone might have a solution on how to get these to go to voicemail.
Happy to provide more info if anyone has thoughts.
In menu 24-09 I have fields 02-07 all set with the extension we want calls forwarded to (126). My hope is that if that forwarded call isn't answered it goes to voicemail for that number 126 not the voicemail for extension that was forwarding it.
Last edited by DMontgomery; 01/06/17 04:33 PM.
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