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Joined: Dec 2007
Posts: 262
Member
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OP
Member
Joined: Dec 2007
Posts: 262 |
Was just asked to explain this, and I can't. Don't know enough.
When and OUTSIDE caller calls in to an extension, and the call is not answered in about 5 ringy-dingys, the call 'falls through' to Voicemail, which is what we usually want to happen.
When an INSIDE caller dials an extension, it rings forever until the caller hangs up or the call is answered.
1) Why the difference?
2) Can INSIDE calls also be directed to VM in case of no answer?
TIA
:confused:
Carmac
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