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Joined: Oct 2010
Posts: 103
Member
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OP
Member
Joined: Oct 2010
Posts: 103 |
Well the 831 key is not a log-in key. The log-in key is an 822 key. The Queue key is an indicator key that lights or flashes based on the number of calls in Queue. If the key is set with the proper sub-code it allows a non-logged in agent to answer calls from that Queue. My question is...can the key be set to ring also?
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