HEy There! , Here is my issue ,, IDCS16 ,SVMI2 4port , 6-analogue trunks. You can get the AA Greeting and dial your ext. and it rings 4 x's and goes to Vm.find,, If you receive an incoming call on any Trunk and try to use the Vm Tranfer Key which is set right to svmi 509grp. you get like a busy tone until you press the dss key for the ext, or if you dial ext xxx, it goes silent tone ,, for about 8 secs, then the screen says sorry try again!, after that the svmi 509 grp, recalls back my ext. back for the trunk that didn't transfer. ?? System was rebooted and most cards were pulled and reseated. Hope this isn't as confusing as it sounds.. It must be Friday . Thks. anyone