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Joined: Mar 2017
Posts: 7
Member
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OP
Member
Joined: Mar 2017
Posts: 7 |
I have installed a ESI 50 for a customer and they have requested to do a custom message on hold. Unfortunately I am unable to record a custom recording. I go to program /help then hold ***# 6/ 3 / 2 then tried 594 for custom recording and plugged a mic (mono) into the MOH port on the side of the comm server. It says to record by pressing 1 and 1 to stop recording with no luck. I contacted ESI and they stated to follow the prompts which I have. If anyone has any insight or another way to do a custom recording for the MOH. Thanks in advanced.
Last edited by xfiberlifex; 03/10/17 10:38 PM.
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