Well, when I call with my cell phone, my digit grabber reads it all, however the phone system voicemail does not.

However, when I use my butt set on the block and call them from their own lines, it works everytime. I had the phone guy from Intregra, the carrier, call in and it works everytime for him too. It also works using his T-Mobile cell phone. My AT&T cell phone and the customer's Verizon cell phone don't work.

I just have to lay this at the carrier. If I call in from their own lines, it works everytime. If the central office tech calls in, it works everytime.

Seems to be an outside network issue. I left it with the phone company.

If I call in from their own lines, it works flawlessly. If I use my cell it never works. Must be a carrier issue.

The fact that my digit grabber can read them when the voicemail cannot, well, I found consistency by the above isolations.