Getting back to this ticket I have tried, just typing the one digit instead of 0x but the system just hangs waiting for two digits. Of course we do not have line 99 so it just hangs up when I type a second number after 30 seconds.

Funny thing is that I was working on a computer in another staff office [they were not in at the time] when I noticed their phone was on COFS (enabled). I laughed thinking it stopped working, so they have been enabling this thinking they would get calls.

Curiosity got the best of me so I went into another office to dial that extension and sure enough after some time I got his cell number (he didn't pick up and his voicemail message came on).

At that point went back into his office to go through steps and see which line group he had chosen when setting up but of course it doesn't show me the number when asked to add it so I stopped since I didn't want to screw it up.

LRR