Thanks for the options. I talked to the customer yesterday, and was almost to the point of getting a DX-120 to put in there. I will go back on Tues, and try these one last time, along with anything else that gets posted until then.
I did try the open loop detect timer, and that didn't seem to do anything. I wish there was a way to simulate the scenario here so that I could test it. I never knew what PGM 160 - 14 did. Never had to deal with it. There is still a lot of the wording that doesn't make sense to me. Coming from Comdial, things seemed to be called what they were, at least made sense.
I did ask Toni one day if there was a "dictionary" for this thing. But you know, after you install a bunch of these, you get comfortable with it, and the stuff you never change, you just pass over.
Thanks for all the suggestions, and I'll keep you informed.
