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Joined: Jun 2005
Posts: 2,706 Likes: 7
Member
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Member
Joined: Jun 2005
Posts: 2,706 Likes: 7 |
I have had issues with Cisco 2400 in the past. Apparently Toshiba has seen these issues enough to create a KB bulletin specifically just for theses IADs.
The carrier's field tech will connect a test set to the line and tell you it's the PBX's fault and not their equipment. One of the few times I started to just about started to swear at the carrier's tech was due to problems with a Cisco 2400 to analog lines (I do it behind their backs all the time).
My issue was slightly different. Randomly as soon as we selected a line we got a busy tone from the IAD.
Have the carrier try this:
Change codec from 726 to 711
voice-port 2/0
no supervisory disconnect lcfo
output attenuation 6
no vad
music-threshold -60
caller-id enable
Change voice port settings
voice-port 2/0
no supervisory disconnect lcfo
idle-voltage low
output attenuation 6
music-threshold -60
caller-id alerting ring 2
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