Hello there! I hope someone is reading the forums this evening. I am working on programming an OfficeServ 7200 (v4.98) with a SVMi-20i (v6.09) voicemail card. I am trying to get into the VM System Parameters (8.5). When I double-click on it, it pauses for a while (timing out I assume) and then says, "Failed to connect to FTP server". I can get into everything in the VM, except anything that relates to FTP (Voice studio, Operating Utilities, etc).

This is on an internal network, so port forwarding isn't an issue. Windows Firewall is off, if it matters. I am unsuccessful on Windows 7 or Windows 10. I have verified that the FTP port is 21 in 2.2.17.

Based on posts here, I have added the whole internal subnet to the DM IP Whitelist (5.13.9) & Management IP Whitelist (5.13.11).

I'm at a real loss on this. Any help would be greatly appreciated. Thanks!