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Joined: Aug 2011
Posts: 344
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Joined: Aug 2011
Posts: 344 |
Update:
The IT folks were able to do an audit of the connections from the address that the LUCA was listing as an active link. Apparently it was connecting on port 5000 which I understand is the port that Strata voicemail usses for SMDI, Soft Keys and Voice Record. They weren't able to tell me why that server was trying to communicate on that port but in the end we gave the LUCA a new IP address and it all came back up.
In the system I/O screen for the LAN connection for the LUCA it seems like it is possible to change the IP address. Is there any reprocussions or knock on effect to changing what port that communicates on?
-B
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