Hello all,

I'm trying to setup a new department group and cannot seem to get it to ring. When I dial it (3104) it always rings busy.

I setup

16-01: I added group 4 and set options
16-02: I set two extension up with Department group 4
11-07: I confirmed that Department Group 4 has an extension of 3104

I am stumped as to why it would ring busy when dialed despite both extensions being free. It is as if there is another place to setup that I've missed.

Thanks!!