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Joined: Feb 2017
Posts: 15
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OP
Member
Joined: Feb 2017
Posts: 15 |
We have a Vodavi Infinite DVX III with TalkPath. We have gone down to 2 incoming lines, the main phone number and a random number that was assigned by the phone company. Right now, that random number has a phone company technical issue,is not working and they are having trouble fixing. All stations, when they press 9 for an outside line, normally automatically grab that random phone number. However, since that number is not working, no one can call out. Each station has 3 buttons at the bottom of the 24 button display labeled "Loop", but those are not working either. Why, if the number not working and the main number are in a hunt group, isn't the main number being used when a station presses 9 to get an outside line? What if we wanted to go down to only one line, our main number. What would I have to do?
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