Hello,
My name is Allan. I live in Belfast, Northern Ireland. I hope this thread post finds you all well.
At the end of January, I purchased a Meridian/Norstar/Nortel 'Compact Plus' PBX system, together with a ‘StarTalk 180’ Auto Attendant / Voicemail system. These were installed at my home address, which has 1 analogue line connected, in mid-February.
I have been able to complete an initial set-up of the whole PBX system myself. Everything is functioning correctly. However, I’m afraid there is one setting I cannot seem to find a way of adjusting, despite my tireless efforts trying to find out exactly how. Specifically, I wish to change the number of rings, before a mailbox answers a call.
Here’s a basic overview of my PBX system:
Room 1 – extn: 225 (this has been assigned the General Delivery Mailbox – 225)
Room 2 – extn: 221 (this has been assigned a Personal Mailbox – 221)
Room 3 – extn: 228
Room 4 – extn: 227
Room 5 – extn: 222 (this has also been assigned a Personal Mailbox – 222)
Room 6 – extn: 223
Room 7 – extn: 224
I have set the 3 mailboxes, to each answer after 6 rings. I would like to increase the number of rings assigned to the General Delivery Mailbox/extension 225, to 8.
CCR map:
Home Menu:
Press 1 – extn: 222
Press 2 – extn: 225
Press 3 – extn: 221
/ Path 1 – xfer to extn: 222
/ Path 2 – xfer to extn: 225
/ Path 3 – LvMsg on extn: 221 / Destination – Disconnect from StarTalk
I hope what I’ve said makes some sort of sense. I would be very grateful for any help or instruction you can offer to me.
I look forward to hearing from you very soon.
Thanks In Advance,
Allan.
