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Joined: Sep 2012
Posts: 36
Member
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OP
Member
Joined: Sep 2012
Posts: 36 |
The customer told us that it used to be that when they pick up the handset it would go to line 1 then 2 and so on. But when we got there, it was picking up 12 then 11 and so on. I didn't think it started from the top because all lines are in group 1. I'll talk to them about it. Thanks for all your help.
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