You need to have a read of the Stratagy Tech Bulletin 5016 as this explains how to recover the Stratagy Flash.
The Stratagy 3R software will be needed on your PC or the later software is the Stratagy Voicemail Manager v1.11
The method to recover is done using Hyperterminal and the admin cable which you already have by your original post.
At the DOS prompt 1) Normal Start-Up or 2) Exit to DOS press option 2
At the D:\ prompt type C: then press ‘Enter’
At the C:\> prompt type dir then press ‘Enter’
At the C:\> prompt, type: cd Stratagy then press ‘Enter’
At the C:\>Stratagy prompt type del stratagy.log then press ‘Enter’
At the C:\>Stratagy prompt, type del CKDB.Log then press ‘Enter’
At the C:\>Stratagy prompt, type cd.. (or Cd\) then press ‘Enter’.
At the C:\> prompt, check available disk space once more by typing Dir then pressing ‘Enter’ If the disk space available is more than 100Kb
At the C:\> prompt type reset and press ‘Enter’
The Stratagy Flash will re-boot. Check to see if STATUS LED turns GREEN.
Once Flash has re-started successfully, disconnect Hyperterminal and connect via Stratagy Admin, check the number of messages by using the ‘Boxlist’ utility from Stratagy Admin, User Option.
Give that a try and get back to us as it could be a mailbox corruption and that can be rectified a different way.
Last edited by Carlos#1; 04/11/18 06:18 PM.
