Ucds can be a group of one with no overflow, cues up as long as the customer can stand being on hold, but you better have some music in addition to the anouncement.

Last edited by Derrick; 06/11/18 05:23 PM.
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"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

Retired, taking photographs and hoping to fly one of my many kites.