Hi new too this forum any help would be greatly appreciated,

I'm working on an Avaya Partner ACS ver 6.0 with 5 slot cabinet. Main processor and 4 206E modules.

I added a new 206E module to add additional co lines, the lines are available on all handsets and can receive calls but can't call out.
line 8 has the same issue in a 206E module that was already in the system.

CO lines: 10

lines 1 - 7 work fine.

lines 8-10 receive calls but can't make outgoing calls.

So far I have checked all the settings from ext 10, there are no restrictions, the lines are set as tone / pulse.


I connected one of the new lines to port 7 to verify the ability to dial out and it works fine, all lines can dial out from my handset at the 110 block.

When trying to call out the dial tone does not interrupt. it returns after each number is pressed.

I couldn't find any reference to co line settings in the manuals.

thanks,
Carmen