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Joined: Aug 2002
Posts: 2,608
Moderator-ESI, Shoretel
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Moderator-ESI, Shoretel
Joined: Aug 2002
Posts: 2,608 |
Well can we delete this extension in the program system since there is not a phone attached to this extension? And could it be the jack or phone line that is the problem? You can't delete the extension. It absolutely could be the jack or cable to the phone. You could remove the cross connect wire from the cable that connects that extension and that would rule out the cabling and jack. If X106 doesn't have a voice mail message there is nothing that would cause it to originate a call or cause a sound.
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