|
|
Joined: Sep 2004
Posts: 4,196 Likes: 2
Member
|
Member
Joined: Sep 2004
Posts: 4,196 Likes: 2 |
Hello, trying to set up an after-hours off premise transfer for my customer. They have analog trunks without disconnect supervision (Verizon Digital Voice). Have a VE set to always call forward to an external number, and the VE gets selected through a dial action table. Works great and call goes through and conversation takes place but no disconnect. Trunks stay off hook. I programmed 24-02-07 and 24-02-10 for 190 and 30 seconds which is enough time for the expected conversation. Still no disconnect. Tech support says without DS trunks will stay locked up. So then what are the above programs for?? If I stay on the call long enough I never hear any warning tones. The stated programs are labeled trunk to trunk warning tone and disconnect. Thought those would have worked...... No disconnect supervision and analog trunks answer your question. You can time out the conversation OR get some digital/IP trunking in place to fix the issue. IF you HAVE to have analog lines with no disconnect look at the MLC app or some mobile phone app NEC sells so you are not doing trk-trk.
Last edited by Coral Tech; 03/18/19 05:39 PM.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
Forums84
Topics94,293
Posts638,829
Members49,768
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
157
guests, and
221
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|