I'm setting up an NEC SV8100 auto attendant with InMail for Day and Night modes using PCPRO.
Answer Schedule 1 and Answer Table 1
Day is mode 1, routing mailbox 1, dial action table 1
Night is mode 2, routing mailbox 2, dial action table 2
The dial action tables have some different options for day vs. night mode.
My question is, how can I set it up so that when we have weather related delays or closings we can give the caller that information without needing to record a message twice? I was considering adding a choice to the dial action tables, for example "for delays and closing information press 8", and pointing to an announcement mailbox. Could I use the same announcement mailbox for both dial action tables?
If yes, how do I get it to return to the appropriate - day or night - routing mailbox after the announcement so the caller can continue choosing a different option? Or will I need to use two announcement mailboxes and whoever calls in from home at 4 AM will need to record the same announcement twice?
Is there another, better way to do this?
Thanks for any suggestions.
