Greetings! Thank you in advance for viewing and any replies.

My office uses an InterTel 2000 system and we are attempting to transfer an external call to an external number. Essentially, a cell phone calls in to our main line and we transfer that call to another cell phone outside our office. It seems the only way to do this is with a 5 minute limit on this "trunk to trunk" call?

Is there any way to override this or a workaround for this issue?

Thanks!