ok here is the log

4)[MOD 01 Day] New call - Wed May 1 15:42:44 2019
(4)Channel Connection
CP 15:42.45.50 4) Collecting out of band data
4)[MOD 01 Day] CODE = <AT> CID = <15555555555> FID = <500> TRUNK = <701>
4)[MOD 01 Day] Searching on Call Code - AT
4)[MNU Forward Trunk]
4)[MNU Forward Trunk] Searching on Forwarding party ID - 500
CP 15:42.45.95 4) Key set to <500>
4)[MNU Day Main 1]
4)[MNU Day Main 1] Searching on Caller entry - NO-ENTRY
CP 15:43.18.36 4) Key set to <>
4)[EXT 01 EXT 501] Transfer to [EXT 01 EXT 501] - <501>
CP 15:43.24.78 4) Using [STN On Premise] station block
CP 15:43.24.78 4) Transfer consultation hold
CP 15:43.24.78 4) Flash hook
CP 15:43.25.43 4) DCS Dial: 501
CP 15:43.25.43 4) Call progress result: Answer - No supervision
4)[EXT 01 EXT 501] Immediate release
4)[EXT 01 EXT 501] Answered
4) VM hanging up
(4)Channel Disconnection



2)[MOD 01 Day] New call - Wed May 1 15:45:33 2019
(2)Channel Connection
CP 15:45.33.86 2) Collecting out of band data
2)[MOD 01 Day] CODE = <DS> CID = <702> FID = <702> TRUNK = <>
2)[MOD 01 Day] Searching on Call Code - DS
2)[MNU Direct Station]
2)[MNU Direct Station] Searching on Caller ID - 702
CP 15:45.34.31 2) Admin access
CP 15:45.34.31 2) Key set to <>
2)[MNU Direct Station] Searching on INVALID
CP 15:45.34.46 2) Key set to <>
2)[MNU Day Main]
2)[MNU Day Main] Searching on Caller entry - 0
CP 15:45.42.56 2) Key set to <0>
2)[EXT 01 Operator] Transfer to [EXT 01 Operator] - <0>
CP 15:45.49.17 2) Using [STN On Premise] station block
CP 15:45.49.17 2) Transfer consultation hold
CP 15:45.49.17 2) Flash hook
CP 15:45.50.42 2) DCS Dial: 0
CP 15:45.50.42 2) Call progress result: Answer - No supervision
2)[EXT 01 Operator] Immediate release
2)[EXT 01 Operator] Answered
2) VM hanging up
(2)Channel Disconnection
3)[MOD 01 Day] New call - Wed May 1 15:45:51 2019
(3)Channel Connection
CP 15:45.51.87 3) Collecting out of band data
3)[MOD 01 Day] CODE = <DS> CID = <702> FID = <702> TRUNK = <>
3)[MOD 01 Day] Searching on Call Code - DS
3)[MNU Direct Station]
3)[MNU Direct Station] Searching on Caller ID - 702
CP 15:45.52.32 3) Admin access
CP 15:45.52.32 3) Key set to <>
3)[MNU Direct Station] Searching on INVALID
CP 15:45.52.47 3) Key set to <>
3)[MNU Day Main]



So i am seeing that the FID for 702 is the issue but where do i change this.