I am fairly confidant that I already know the answer to this but I told my customer that I would check with the experts before I told them 100% no.

Does the Magix platform pool SMDR information even though we don't have it turned on and dumping to any call management software?

It's a physicians clinic that has a legal issue with a nurse.

Thanks guys for any input!!

I am new to this forum but I have been in the industry since 02/1997. Mainly Avaya, Mitel, Panasonic, and NEC. Glad to be here!