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Joined: Mar 2009
Posts: 393
Member
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Member
Joined: Mar 2009
Posts: 393 |
Was there no Company greeting ?
I normally do a
"Hello, thanks for calling Bob's Big Boy". for the company greeting so it can be readily changed
Then set Custom service 1 for day and record the stuff that doesn't change much like dept to dial or names of extensions etc Then set Custom service 2 for night messages
Under services open each time mode and select the CO greeting as needed then open incoming call service and set to what custom service you want.
i am presuming you set the integration up under system parameters first as it would default to a TAW, TDE or TDA?
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