You need CID on the 5000 itself, that requires the CID 9 (pn 7480-00) unit attached to the serial port of the 5000. With that installed you can route a number to a particular voice mail box or ring group, using the call routing tables of the 5000. Any voice mail system does not have its own internal caller id, it uses integration from the phone system. I did this quite often with the 5000 also known as a Triad-s.

Last edited by Derrick; 08/31/19 10:06 PM.

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