formerly Time Worthless(tm) and Charter.
A MONTH ago, I issued a port order for two phone lines. Now I can read, normally, but this one takes the cake. It seems that of the 6 account numbers on the bill, one is the CONTROL number. That's the one I used. But no, the account number for the customer's PHONES is the account number and they have been looking for the BILLING TELEPHONE NUMBER which I have no clue what that is. I've tried all 3 numbers, the formerly ported number, the fax number, both of which I'm trying to port, and the first number of the 3-line Charter phone number...all have been rejected. So, time to trot out the Michigan PSC. The port meets all requirements and it cannot be denied. Let's test those PSC rules.. Meanwhile, the bill keeps ticking and the customer is getting two billsl Sigh....
Carl
