We have a customer with an XTS600, using the MPBE card. The internal modem has started answering as a fax rather than a modem. It doesn't matter if we call it via a real copper line on a 5ESS or one of the DID numbers on their PRI. A hard reboot of the system will restore the modem to normal operation for just one call, but it reverts to fax after that. I know that there is no programming for the modem other than baud rate, and there are no hardware settings, so can anyone think of anything else that can be done?


Ed Vaughn, MBSWWYPBX