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Joined: Oct 2009
Posts: 3
Member
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OP
Member
Joined: Oct 2009
Posts: 3 |
Hi, I recently came across a posting that asked about
"routing all incoming calls to a "holding box." While in this box, callers will be listening to "music on hold" that is provided by an external source. Callers will then be pulled out of the box in the order they were placed in by a receptionist when he/she is ready."
The reply said it was done in a hunt group. Could anyone direct me on how to set this up. The music isn't as important as having the receptionist phone ring in the order of the incoming calls that are waiting.
Any help would be greatly appreciated.
Thanks!
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