This happens when the call tries the fallback route when the first route is busy or dead.


2 Routes could be when one is busy or you have one carrier for long distance calls and the other for local calls
Example:
When LD route is not working or busy it then tries to use the Local route, which is more "expensive"

Look up Fallback in the guide.

I might try to look in Routing/DestCodes/ second route and remove.


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