I have a potential customer that is looking to get rid of the feature that's turned on his Nortel ICS

Least Cost Routing I am drawing a blank as to where this is in programing on the ICS

They say it only happens if someone call forwards there phone after hours


I remember seeing this back in the day

I wondering if they have another application in the back ground

I havent been there yet just trying to get an idea before I go out


Thanks

JD