We have an OfficeServ 7200 system which I recently switched from a PRI to SIP trunk that has been notifying my voicemail box (I'm the admin) every day since. Each morning I have the "1 NEW VM MSG" message showing on my set display and the "message" key LED is on but when I log onto my voicemail there are no new messages. I'm assuming this is some kind of alarm but not sure what is causing it. Initially I thought it might have been because the PRI circuit was no longer active and the PRI trunk card was reporting this to the MCP which was sending the alarm - so I shut down the system and removed the PRI trunk card. This didn't make any difference as I'm still receiving the alarms. Any suggestions as to what might be causing this and how to stop it from happening would be appreciated. Thanks.

Last edited by nlodoen; 02/11/20 10:20 AM. Reason: Spelling error.