Hello brain trust,

I have a 2565 HKM key set which dials fine on the copper landline. And when it gets to a numeric menu system at a company, it also behaves correctly.

BUT it seems that (at times) when I am using the MagicJack line and it gets to a menu system, the menu system does not respond to the touch tones at all. It's as if they are not received at all on the other end. When this issue occurs, my workaround is to pick up that line with the cordless phone to dial the menu choices.

At least things started out that way when I first noticed it. Now it seems that the phone is starting to misdial phone numbers also when using the MagicJack line. No issues at all on the AT&T copper, either dialing a number or on a menu system.

I'm scratching my head over this and I'm hoping someone here knows why it's going on and if there is a way to keep using the 2565 on the MagicJack.

Thanks!

Bob Goodman

Bob Goodman
Los Angeles