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Joined: Mar 2018
Posts: 11
Member
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OP
Member
Joined: Mar 2018
Posts: 11 |
We have a customer with 8 CIX sites connected with Stratanet with centralized IPedge app server. All incoming calls to each site come in from local SIP trunks, rings to a pilot number that goes over stratanet to autoattendant at main site, each site goes to their own department so they get the greeting for the originating site. The problem is when the main site is down, like it is today, the incoming SIP calls to the remote sites all get a busy signal. I can log in to each site and change the ring destination to the local MCG, but I would rather it happen automatically. I cannot put the pilot number at each site into a hunt group or an MCG. Anybody have any ideas how to handle this?
Thanks in advance for any help!
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