Keep in mind that not only the voice mail system can leave a message waiting indication. Another phone user can do it as well if they call and receive no answer. When you press the callback button, I take it you get to the mailbox and are told there are no messages?

The easiest solution for this in most instances is to just leave a new message in that mailbox, then delete it. This will refresh the message wait on/off sequence.


Ed Vaughn, MBSWWYPBX