Some of our users have the default 1234 passwords. I have just discovered that remote access is enabled by pressing *7 when getting to the greeting prompt. I believe there is a programming code for disabling remote access. I would like to disable remote access while I perform a check of everyone's voicemail passwords. Is this possible?
Ahh, you were talking about the individual mailbox passwords set up by the the employees. As Tommy said, there is no default here either. If they choose 123456 that's on them and there is no way to tell other than trying to log into their mailbox with 123456. The administrator doesn't have access to (can't see) the individual user passwords so he can't "check" them. All the administrator can do is reset a mailbox password to default. Then if he want's to snoop on the messages he is going to have to set a new password same as the user. So the user will know if the admin has been in his mailbox when his password no longer works.
I have just discovered that remote access is enabled by pressing *7 when getting to the greeting prompt.
This is a separate situation. (*)(7) from outside gets you to the same place (I)(777) does on a system phone- the voice mail greeting. It allows outside users to retrieve their VM messages remotely. You can also get to the messaging system administration if you know how and the admin password- same as in the office.
-Hal
