Thanks Ed.

No I haven't rebooted it. I was kind of getting advice from HEB tech support, and he said he has not tried to change this setting before.

After I indicated the DKT-HF setting made no difference, our conversation then went to, maybe the phones' volume setting must be set to 50%/06 instead of '00' of 12, before changing the DKT-HF(0-63) value. This didn't work either.

I didn't think of rebooting because no other programming change I have ever made in the past required rebooting. But I must say, the Loud Tone preceding the All Call/Page is HATED by my customers, I tried turning it down or off too without success. The Summit 80 system has a few oddities like this I have not been able to correct to satisfy customers, things I've not ever had issues with in other systems.

I will try it.

Last edited by Edward_; 10/09/20 10:28 AM.