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Joined: Jan 2010
Posts: 937 Likes: 2
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jan 2010
Posts: 937 Likes: 2 |
have you checked that you have the corresponding mailbox for the extension you are trying to call at the instructional greeting?
You never dial the actual extension handset from the instructional greeting but you are dialing the mailbox and based on how the mailbox is configured eg DND on or off it allows the call to be transferred to the extension number in the extension field of the mailbox.
Regards
Carl
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