Customer called that his desk phone goes dead when on a call.The carrier is comcast.
Went in could not duplicate any trouble. He called 2 days later.
While i was there a incoming call went dead, he handed the hand set to me, there was silence
but the lcd screen was on with CID info and the co line button in use was green. In a few seconds
the party came back on, he wondered was happened he was talking but no response. The customer
then said they lose comcast internet almost every week. I think comcast is the trouble and told him to
call comcast to report this problem and keep a record if this continues.
Thank you Gary s.

Gary Stevens