atcomsystems.ca/forum Forums TDM Business Telephone Systems Samsung Telephones & Systems prompt for "transferring to ext ???"

I am using a single digit 1 as GOTO EXT which dials out extension number. No Mailbox.
Is there anyway around that? Even if i recorded silence for the whole transferring prompt
system wide.

or

Can a mailbox be set up as a info box to play Name such as New Patient Portal.
and still follow the number in the EXTENSION block?

Thanks